Alright so my poll so far shows that you are interested in more information about this little computer repair service
Basically a remote desktop connection allows one person using one computer to connect to another computer and see the desktop and control things or take over the other computer! So in effect if I were to establish a remote desktop connection with one of your computers I would in effect making your computer my own temporarily. I would see everything on your computer as if it were mine, and be able to use the mouse cursor too.
Sounds scary huh? =P
Well let me set aside your fears by clarifying a few things. First there are TWO types of remote desktop connection. The good kind and the bad kind. The bad creates a remote desktop connection to your computer with out you knowing about it or without your permission. Hackers do that from time to time.
The GOOD kind on the other hand is widely used by tech and IT computer repair guys like myself to diagnose and trouble shoot and make general computer repair to peoples computers. The very first remote desktop connection program I ever used was called net-meeting and was designed for making business presentations easier to be shared and stuff. It was awesome had so much fun with my friends on that thing. These days remote desktop connection programs are every where. Even Microsoft makes it a standard feature in their modern day operating systems. To better help you and me work through some problems or what not. Important to note about the good kind of remote desktop connection programs is that they can not work with out YOUR consent. Meaning you have full control of how much a person is allowed to see of your computer and or control. If you want a person to see your desktop/computer only and not be able to control the mouse then you have the power to do that.
So in short I use a remote desktop connection program called VNC (you can look it up in yahoo search or something) in order to preform certain computer repairs. i use the program to connect to your computer and help you solve whatever computer repair problems you may be experincing!
On other thing remote desktop connection programs are only good for solving software or operating system based computer repair problems NOT hardware unless it has to do with a hardware driver that's messing up. So if you have a broken fan in your tower...I wont be able to help with that =P
I hope that answers some of your questions about the RDC program and how it works and what its purpose is. If you still have any further questions please feel free to comment.
And finally my question is would any of you be interested in me doing that for you and you paying me like 5-10 bucks to diagnose and attempt to perform computer repair for some of your computer woes through RDC! =D